Error code 0x204: How to fixing Windows 11 Remote Desktop Connectivity issues


Remote Desktop Protocol or just RDP is a special network protocol that allows a user to establish a connection between two computers and access the Desktop of a remote host. For every connection made to a remote PC, the RDP client in Windows (mstsc.exe) saves the computer name or an IP Address and also the username used to log on. You may run into Remote Desktop Connection issues when upgrading from Windows 10 to Windows 11.

Microsoft just recently announced Windows 11 and it is built on the familiar Windows 10 foundation. It has been confirmed that the new OS will be available in the second half of this year.

  • Regardless of how you are connecting to your Windows 11 device, the following steps below will help in resolving the issue.
  • Below is the error that was prompted when I tried to remotely connect to my Windows 11 device “Unable to connect – We couldn’t connect to the remote PC. Make sure the PC is turned on and connected to the network, and that remote access is enabled. Error code: 0x204”..

Solution: To fix this issue, you will need to physically connect to the Workstation. For a Server, there are other interfaces in which you can connect to and this topic is outside the scope of this guide.
– Launch the Windows Settings and
– Click on Systems
– Click on Remote desktop as shown below


Verify and ensure the Remote Desktop Connected is switch on as shown below.


You may also want to permit (grant) selected users access to this workstation via Remote Desktop Connection. To do this, click on Remote desktop Users as shown below and
– Click on Add


The select user dialog window will appear. Type in the username and click on Check Names as shown below
– When found, click on Ok and click on Okay again to close all dialogue windows.


Click on your Launchpad and launch the Remote Desktop connect again as shown below


As you can see below, I am able to connect to the device again. Click on Continue to proceed.


As you can see below, the remote desktop connection issue has been resolved.

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