Windows Server

We can not sign you with this credential because your domain isn’t available: Why can I not connect with a 169,254 IP Address

The following error below is ambiguous and there is no straight forward answer to this.

“We can’t sign you with this credential because your domain isn’t available. Make sure your device is connected to your organization’s network and try again”.

In a nutshell, getting a address simply tells you the machine cannot reach the DHCP server over the network.

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Here are some possible reasons for this to happen, all these answers are correct but you have to know your environment enough to troubleshoot and resolve this issue.

– No DHCP server responding to your request
– Not in the right subnet and in this way, you will never get an automatic IP assignment
– Network problem, maybe not being on a network
– DNS conflict.

These factors can be due to the following but not limited to them, whether due to at all, the result is the same and the request for an IP address assignment goes unanswered.

Your device waits and then gives up by assigning this Automatic Private IP Addressing, or APIPA and this is a sign of a problem. This address begins with 169.254. When this happens, this is often referred to as Limited connectivity.

Solution (Answer): Ensure you are connected to the right subnet in order to get an IP Address.

Other Solutions: These are tips I found on the internet and I do not recommend them unless it applies to you are;
– Changing the cached Logins to ‘0’ in the Local Security Policies
– Re-joining the system to Domain
– Removing the user from Protected Users group

I hope you found this blog post helpful. If you have any questions, please let me know in the comment session.

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