Windows Server

Automatic registration failed, failed to lookup the registration service information from Active Directory with exit code unknown HResult Error code: 0x801c001d

When prompted with the following error as shown in the figure below “Automatic registration failed. Failed to lookup the registration service information from Active Directory. Exit code: Unknown HResult Error code: 0x801c001d. See

This error occurs when the infrastructure is not prepared for Hybrid join. When the device tries to do Hybrid join, the registration fails, and the events are logged.
– Therefore, the Automatic Device Join runs as a scheduled task whenever someone logs into a server. This can cause a lot of event errors as shown below.

Here is a suggestion:
– You can disable the task from Task Scheduler as it is just basically for Azure AD device join, but this may not work!

Or basically, if the infrastructure is in a non-Hybrid join environment, these event IDs are expected during Windows 10 deployment. They can be ignored! So they are therefore ignored by me. 🙂

If you have a Hybrid environment and you wish to fix this issue, kindly visit this link.

I hope you found this blog post helpful. If you have any questions, please let me know in the comment session.

Buy me a coffeeBuy me a coffee

Notify of
Inline Feedbacks
View all comments
Would love your thoughts, please comment.x