In this article, I will be showing you the steps to take if you see a black screen instead of a desktop screen when you connect to a remote computer via Remote Desktop Protocol (RDP). This problem usually happens on Windows 10 and Windows Server editions. When you try to access a remote system remotely using RDP Client (mstsc.exe) and enter your valid credentials what you see next is a blank screen and leaves you with no clue on what to do. Follow the below steps on resolving this issue that is not new to the Windows system.
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How to Fix Black screen
To resolve Microsoft RDP Connection Black Screen, start by launching Remote Desktop Connection. Next, access the Display tab. Adjust display settings by selecting different sizes. You may also want to see this guide: Terminal Server (Now RDS): How to setup and configure Remote Desktop Services.
- The next thing you need to do is to click on the Experience tab and uncheck the box Persistent bitmap cashing.
- One temporary measure is to launch the Task Manager by pressing Ctrl+Shift+Esc on the keyboard. The launching of the Task Manager can display something on the screen.
- Another resolution to this issue is to update your system. It is very possible you have some pending updates to be completed and can result to issues like this
I hope you found this blog post on How to resolve Microsoft RDP connection black screen very interesting and helpful. In case you have any questions do not hesitate to ask in the comment section.