Microsoft Exchange/Office365

How to Recall an Email in Microsoft Outlook

Featured image_Microsoft Outlook
Microsoft Outlook

In the realm of professional communication, sending emails is a vital part of our daily routine. We rely on emails to convey important information, collaborate with colleagues, and establish professional relationships. However, we’ve all experienced those moments of panic when we realize we’ve sent an email with an embarrassing typo, incorrect attachments, or even to the wrong recipients. In such situations, the ability to recall an email becomes a crucial feature. This allows us to rectify our mistakes and maintain a level of professionalism. Fortunately, Microsoft Outlook, the popular email management application. It offers a valuable feature known as “Recall Email” that allows you to retrieve and delete a sent message as long as certain conditions are met. This functionality can save you from potential mishaps, maintain professionalism, and ensure the accuracy of your email communication.

Here are other related guides: How to Add or Remove Sites from the Favorites List in Microsoft Edge. Files On-Demand with OneDrive: Microsoft OneDrive Setup On Windows 10 and 11 and Key Features Explained. Focus on tasks: How to get your task done on Windows by minimizing distractions. And how to use color filters in Windows.

In this comprehensive guide, we will walk you through the process of recalling an email in Microsoft Outlook. Whether you are using Outlook for personal or business purposes. Mastering this feature will empower you to rectify mistakes and maintain a high level of communication integrity.

Step-by-step Guide on How to Recall an Email in Outlook

Please note that the recall feature is available only for emails sent using the Microsoft Exchange email account. And both the sender and the recipient must use the same Exchange server.

Step 1: Once you open Microsoft Outlook, navigate to the “Sent Items” folder, where the system stores all your sent emails.

1. Sent Emails folder
Sent Emails folder

Step 2: Double-click the email you want to recall from the list of sent items. This will open in a new window.

2. Sent Email
Sent Email

Step 3: Under the Message tab, locate the “Actions” menu on the Outlook toolbar. Select “Recall This Message” within the “Actions” dropdown menu. A new dialog box will appear. Displaying two options: “Delete unread copies of this message” and “Delete unread copies and replace with a new message.” Carefully consider which option is most appropriate for your situation. Please see how to remove a profile on outlook.

3. Action Menu
Action Menu

Another way to access the Recall tool is. You can click the File tab and select Resend or Recall, then choose “Recall This Message”.

3. File tab option
File tab option

Step 4: If you select the first option, “Delete unread copies of this message,” Outlook will attempt to delete the email from the recipients’ inboxes. However, this option only works if the recipient has not opened the email. If the recipient has already read the email, the recall attempt will fail. And you will receive a notification indicating the unsuccessful recall.

Delete unread copies and replace with a new message

If you choose the second option, “Delete unread copies and replace with a new message,” Outlook will delete the original email and open a new message window with the same recipients and subject line. You can then make the necessary corrections or updates before sending the revised email.

5. Delete unread copies and replace with a new message
Recall Message Options

Step 5: Enable the “Tell me if recall succeeds or fails for each recipient” Option (Optional). When you select this option, Outlook will notify you about the success or failure of the recall for each individual recipient. This can be useful for keeping track of the recall progress. After you have selected your recall method, click the OK button.

After initiating the recall, Outlook will generate notifications indicating whether the recall was successful or unsuccessful for each recipient. These notifications will appear in your inbox, providing you with valuable feedback on the recall process. Even if the recall is successful, it’s important to note that some recipients may still have seen the original email if they had already opened it before the recall was executed.

Please see Find your dream job with Jooble, how to Fix Outlook Not Responding and Outlook Crashing or freezing, How to change Password using Outlook Web Access (OWA) for Exchange 2013/2016/2019, and how to Change password feature for Outlook Web Access.


Mastering the art of recalling an email in Microsoft Outlook is a valuable skill that can save you from potential embarrassment or miscommunication. By following the step-by-step instructions outlined in this guide, you can confidently navigate the recall process and rectify any mistakes you may have made in your sent emails. Remember, while the recall feature in Outlook offers a solution to certain email mishaps, it’s always best to double-check your emails before sending them to ensure accuracy and clarity. Prevention is key and taking a few extra moments to review your emails can save you from the need to recall them in the first place.

So, next time you find yourself in a situation where you need to recall an email, refer back to this guide and let Microsoft Outlook assist you in maintaining professionalism and communication excellence.

Notify of

Inline Feedbacks
View all comments
Would love your thoughts, please comment.x