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Home » Microsoft Exchange/Office/365 » How to Fix Microsoft Outlook Not Syncing Issue
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How to Fix Microsoft Outlook Not Syncing Issue

Posted on 29/02/202429/02/2024 Matthew By Matthew No Comments on How to Fix Microsoft Outlook Not Syncing Issue
How to Fix Microsoft Outlook Not Syncing Issue
How to Fix Microsoft Outlook Not Syncing Issue

In this article, we shall discuss how to fix Microsoft Outlook Not Syncing Issue. It can be frustrating when emails don’t arrive on time in Microsoft Outlook, often due to syncing issues. If you’re experiencing problems with Outlook not syncing properly, this guide will help you troubleshoot and fix the issues, ensuring that your Outlook is connected smoothly and delivering emails as it should. Learn How To Encrypt Email Sent In Microsoft Outlook, and VPC, Subnet, NACL, Security Group: Create your own Network on AWS from Scratch [Part 2].

Step-by-step to Resolve Outlook Syncing Issues

For other related guides see: How to Block ZIP/RAR Attachments in Outlook, How to stop Outlook from opening links in Edge Browser, How to Recall an Email in Microsoft Outlook, How to change Windows 11 and 10 default mail app to Outlook, How to Share Microsoft Outlook Calendar on Desktop and on Web

Verify Internet Connection

Before troubleshooting for other possible fix, let’s start with the basics. Ensure a stable internet connection, whether it’s Ethernet, Wi-Fi, or mobile data. Try accessing a website or use services like SpeedTest.net to verify speed and ping rates. If issues persist, consider router reboots, cable checks, or connecting to a more stable network.

Check Offline Mode in Outlook

If Outlook isn’t syncing, check for a notification below that says “Working Offline.” If you see it, it means Offline mode is accidentally enabled and should be turned off.

Fix Microsoft Outlook Not Syncing Issue: Working offline in Outlook
Working offline in Outlook

Follow this steps:

Open Outlook and click the Send / Receive tab. Under Preferences, toggle off the Work Offline button.

Fix Microsoft Outlook Not Syncing Issue: Turn off working offline
Turn off working offline

When the “work offline” feature is turned off, you should see a connected notification below.

Fix Microsoft Outlook Not Syncing Issue: Microsoft outlook connected
Microsoft outlook connected

This simple step ensures your Outlook is online and ready to sync.

Manually Update Your Outlook Emails

If automatic syncing fails, try manually updating your inbox:

Open Outlook and click the Send/Receive tab, then click “Send/Receive All Folders.”

Fix Microsoft Outlook Not Syncing Issue: Select send and receive all folders
Select send and receive all folders

This action manually triggers a sync for all folders and messages, ensuring your inbox is up to date.

Manage Sorting Options in Outlook

Wrongly sorting your Outlook can create the impression of syncing issues. If older emails appear before newer ones, it might seem like Outlook is not syncing properly. To fix this:

Open Outlook to your Inbox. Click By Date at the top of your email list.

Under the Arrange by section, select Date.

Fix Microsoft Outlook Not Syncing Issue: Select the filter button
Select the filter button

In the Sort section, ensure Newest on Top is selected.

Fix Microsoft Outlook Not Syncing Issue: Filter email by date
Sort email

This ensures your emails are sorted correctly, resolving any misperceived syncing issues.

Repair Your Outlook Email Account Settings

If issues with your email account are hindering syncing, repairing your email account might be the solution:

Open Outlook. Click the File tab and select Info in the left column. Click the Account Settings dropdown and choose Account Settings.

Fix Microsoft Outlook Not Syncing Issue: Account information settings
Account information settings

Select your email account, click Repair, and follow the on-screen instructions

Repair outlook account
Repair outlook account

Note: The Repair option might not be available for those connected to an Exchange Server.

Check for Blocked Senders in Outlook

If specific emails are not arriving, it’s possible you’ve inadvertently blocked them. To verify:

Launch Outlook and select the Home tab. Select Junk E-mail Options.

Remove email from junk list
Remove email from junk list

In the Junk Email Options window, ensure necessary contacts aren’t listed. To unblock an address, highlight it, click Remove, and then OK.

Update the Outlook App

Outdated apps can lead to syncing issues. Ensure your Office 365 suite, including Outlook, is updated:

Launch Outlook on your desktop. Click the File tab and choose Office Account.

Open Office account settings
Open Office account settings

Click the Update Options dropdown and select Update Now.

Click update now
Click update now

Wait for Office to check and install available updates. Restart Outlook to see if the syncing problem persists.

Clear Outlook App Cache

Cached files can sometimes cause syncing problems. Clearing the app cache can resolve this:

Press Windows key + R to open the Run dialog. Enter the following and click OK.

%localappdata%\Microsoft\Outlook\RoamCache
Open Outlook roaming files
Open Outlook roaming files

Press Ctrl + A to select all files and press Delete.

Delete roam cache files
Delete roam cache files

Note: Before deleting, it’s advisable to back up cache files to restore them if needed.

Repair the Outlook App

If Outlook is not working, try fixing it by going to Control Panel.

Open the control panel
Open the control panel

In the control panel, select “Uninstall a program.”

Select uninstall program
Select uninstall program

Select the Office app, clicking on Change.

Repair Microsoft office
Repair Microsoft office

On the repair window, select Quick repair.

Repair the Outlook app
Repair the Outlook app

If it still doesn’t work, you can try Online repair, but it takes longer than Quick repair.

Conclusion

It’s important to quickly access emails, and fixing Outlook syncing issues is crucial for continuous communication. Adjusting settings, updating the app, or clearing caches can help troubleshoot syncing problems.

Why are my emails not syncing in Microsoft Outlook?

The syncing issue in Microsoft Outlook could be attributed to various factors. Begin by checking your internet connection to ensure it’s stable. Additionally, explore settings such as Offline Mode, sorting preferences, and blocked senders. Updating the Outlook app, clearing the app cache, and repairing the Outlook app are further steps to resolve the problem.

What should I do if repairing my email account settings doesn’t resolve the syncing issue?

If repairing email account settings doesn’t fix the syncing problem in Microsoft Outlook, consider updating the app, clearing the app cache, or repairing the Outlook app itself. These advanced troubleshooting steps can often address persistent syncing issues and ensure a seamless email experience.

I hope you found this blog post on How to Fix Microsoft Outlook Not Syncing Issue Interesting and helpful. In case you have any questions do not hesitate to ask in the comment section.

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Network | Monitoring Tags:Microsoft outlook, Microsoft Windows, Outlook, Outlook Profile, Windows 10, Windows 11

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