You may have found yourself in a situation where you are unable to hear the sounds from your video (Youtube) playing on Google Chrome. Your device volume isn't muted etc. If this is the reason you are here, you are in the right place.
The reason for this issue as you can see in the image below is that the site has been muted. You will not be able to hear sounds via your headset or device internal speakers
To fix this issue, you will have to unmute the site as shown below. Just right-click on the tab and select unmute site. This resolved the issue for me.
If these steps above do not help resolve his issues, please ensure the Allow sites to play sound (recommended) option is enabled in the Chrome sound settings:
Alternatively, you can proceed with the steps, click on the three dots (or three horizontal lines) in the upper right-hand corner of the browser, and click on the Settings page.
Click on Settings and Privacy as shown below and then on Site Settings.
This will open the site settings. Under “
Additional content settings“, click on Sounds. As you can see, it is not muted below. If it was, you will have to expand the sound setting by clicking on it as shown below.
Ensure Sites can play sound is selected.
Other steps to try
If the general steps for fixing the “sound not working” does not help. Below are some common fixes for Chrome users. Check to make sure the headphones are correctly plugged in. On many devices, there should be an audible click when pushing them inside your device.
Sometimes clearing browser cache and cookies can fix Chrome no sound issue. This is especially true if Chrome has no sound only on specific websites
You may wish to reset Chrome to the default settings. Please follow the steps below.
- Click on the three vertical dots at the top right corner of your Chrome browser.
- Select Settings.
- Select the Advanced tab at the bottom.
- Select Reset at the bottom.
- There will be a confirmatory box, click on the Reset tab for the process to begin.
You may also update your Chrome Bowser. To do this, please follow the steps below.
- Click the three vertical dots at the top right corner of your Chrome browser.
- There should be an Update Google Chrome link shown if an update is available.
- Alternately, click on Help and About Google Chrome.
I hope you found this blog post helpful. If you have any questions, please let me know in the comment session.