Pleasant Password gives users the ability to change or perform self-serve password reset with no administrator or help desk involvement. This feature is vital when you have completely logged off your Windows PC and would like to reset it. In this article, we shall discuss how to Perform a Self-service Password Reset using the Windows Login Integration Client. Please see Resolve Invalid Key ID when requesting BitLocker Recovery Key, How to manage automatic login on Ubuntu Linux, and how to perform Microsoft Account Password Reset via Web and Windows.

Perform a Self-service Password Reset

Here are the steps to have this completed. Install the Windows Login Integration Client. You may want to learn how to install Pleasant Password Server.

After successfully installing this application. This functionality will be displayed close to your username on the logon screen “Password Reset” as shown below.

Click on the Password Reset button as shown in the image above. This will prompt a web page as shown below.

Simply disregard the certificate warning and click on continue to proceed. You may want to see Understanding Microsoft BitLocker Administration and Monitoring Report Fields.

Here enter your Domain username and click on Proceed to the Security Questions

Also, see Pass-Through Authentication Authentication and ADFS environment setup on Hyper-V for Hybrid Identity integration, and Force BitLocker Recovery mode: How to unlock BitLocker Protected Drive.

Answers to the Challenge Questions

As shown below, give the answers to the Challenge Certificate setup by you during the enrolment process.

Note: At least two minimum correct answers are required. Simply click on save ONLY in this step below and proceed to the next step.

Enter the digits from Microsoft Google Authenticator as shown below and click on save.

– This will display a new Password Change window as shown below.

Enter the new Password

Next, click on Password Change. After a successful password change, the following screen below will be displayed.

Also, see How To Use Pleasant Password Private Folder, and how to import Users and Groups into Pleasant Password Manager.

Note: To have the Password changed, you must be in compliance with the Password Policy. Also, bear in mind you cannot change your password twice within 24 hours. This is due to the configured GPO.

I hope you found this blog post on how to Perform a Self-service Password Reset using the Windows Login Integration Client helpful. If you have any questions, please let me know in the comment session.