Connecting to a remote server failed and WinRM cannot process the request: The following error code 0x8009030e occurred while using Kerberos authentication, a specified logon session does not exist

I have put together three similar error types I simulated in my Test laboratory. When you are prompted with the following error when using the invoke-command, the following solutions and explanation below will help you resolve this issue.

Error 1: Below is the command run to install and reboot the TechDArchive

Invoke-Command -ComputerName TechDArchive -Script {ipmo PSWindowsUpdate; Get-WUInstall -AcceptAll -AutoReboot | Out-File C:\PSWindowsUpdate.log  } -Verbose

Error 2: When you also run the Enter-PSSession to initiate a connection to the remote server the following error above will also be displayed.

Enter-PSSession -ComputerName TechDArchive

Error 3: The invoke-command used to run the script locally or on remote computers. Once remoting is enabled on remote machines, we can run Invoke-Command as shown below to query the WinRM service. But WE are FACED with an ERROR.

Invoke-Command -ComputerName ServerDC -ScriptBlock {Get-Service winrm}

How do we solve this? | Solution: This error is as a result of my login method as you can see in the error message above.

– This issue was as a result of the host machine (Ansibleserver) from where I was trying to connect to. I was logged into the server as a local user with the Administrators account, whereas the remote machine to which I was trying to connect was running as a domain user. 
– So, when I switched to the domain user account (Chris) on the host machine, Kerberos started working and the issue got resolved.

As you can see below, the invoke-command is working correctly to get the WinRM service.

Also the invoke-command to have windows updates installed is running executing as well.

Below are the tips to ensure you are able to use the invoke-command.
– Ensure PSRemoting is enabled on the remote device.
Ensure WinRM is running on the remote device, To determine this, run WinRM using the following command.
– Ensure the computers (servers) are added in the TrustedHosts. Instead of adding an individual host, use the asterisk to all subsequent hosts

For a similar error where the computer account could not be found, see https://techdirectarchive.com/2020/03/25/error-message-winrm-cannot-process-the-request-the-following-error-occurred-while-using-kerberos-authentication-cannot-find-the-computer-serverdc/

I hope you found this blog post helpful. If you have any questions, please let me know in the comment session.

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Francisco Yepiz
Francisco Yepiz
3 months ago

Thanks for your help!

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