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How to fix you are not allowed to view this folder on SSRS: MBAM reports cannot be accessed because it could not load folder contents

Posted on 03/02/202224/07/2024 IT Expert By IT Expert No Comments on How to fix you are not allowed to view this folder on SSRS: MBAM reports cannot be accessed because it could not load folder contents
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Microsoft BitLocker Administration and Monitoring

In this guide, we will discusss “How to fix you are not allowed to view this folder on SSRS: MBAM reports cannot be accessed because it could not load folder contents”. Microsoft BitLocker Administration and Monitoring (MBAM) provides a simplified administrative interface that you can use to manage BitLocker drive encryption. Kindly refer to these related guides on MBAM: How to check if Microsoft BitLocker Administration and Monitoring (MBAM) is installed on Windows, and how to install Reporting Services. 

With MBAM, you can select BitLocker encryption policy options that are appropriate to your enterprise and then use them to monitor client compliance with those policies. You can also report on the encryption status of an individual computer and on the entire enterprise.

Additionally, users can access recovery key info when PIN/password is forgotten or when BIOS/boot record changes occur.

MBAM Report Users have access to the Compliance and Audit reports on the MBAM administration website. The role’s local group is present on the Administration and Monitoring Server.

Additionally, it’s on the Compliance and Audit Reports Server as well as the Compliance Status Database Server.

Why was this error prompted?

To access the Reports feature in Microsoft BitLocker Administration and Monitoring, open a web browser. Then, navigate to the Administration and Monitoring Website. Choose Reports from the left menu bar.

Next, from the top menu, select the specific report type you wish to generate. Here is a guide on how to query MBAM to display the report for BitLocker Recovery for a specified period of time.

The permission issue suggests you are not allowed to view this folder on SSRS. This ensures that users access specific folders rather than the entire system. Granting access to the root folder provides broader permissions on the report server, enabling various actions for users.

you are not allowed to view this folder on SSRS

Solution

They have permission solely to access the Microsoft BitLocker Administration and Monitoring website. Please try the URL and replace the it with your domain-name: 

<URL>/reports/browse/Microsoft%20BitLocker%20Administration%20and%20Monitoring
SSRS report types

See this guide on how to determine why an MBAM-Protected device is non-compliant, and how to deploy Microsoft BitLocker Administration and Monitoring Tool.

MBAM Report Types

Enterprise Compliance Report: Use this report type to collect information on overall BitLocker compliance in your organization. You can use different filters to narrow your search results to Compliance state and Error status. The system updates the report information every six hours.

Computer Compliance Report: Use this report type to collect information that is specific to a computer or user. Clicking the computer name in the Enterprise Compliance Report or typing it in the Computer Compliance Report allows viewing this report. Below is an example of a computer report without including any device information.

Computer Compliance Report

Recovery Audit Report: Use this report type to audit users who have requested access to recovery keys. The report offers several filters based on the desired filtering criteria. Users can filter on a specific type of user, either a Help Desk user or an end-user.

Whether the request failed or was successful, the specific type of key requested, and a date range during which the retrieval occurred. The administrator can produce contextual reports based on need.

Note: As discussed above, you must be a member of the MBAM Report Users to have access to the Compliance and Audit reports on the MBAM administration website. I highly recommend taking a look at how to create MBAM Enterprise and Compliance, and Recovery Audit reports.

FQAs to MBAM Report Errors

Fix “An error has occurred during report processing. (rsProcessingAborted)
Query execution failed for dataset ‘RecoveryAuditReportDataSet’. (rsErrorExecutingCommand). For more information about this error navigate to the report server on the local server machine, or enable remote errors”?

The fix for this error is “that group has ReadData permissions on the database. If the users are going to be adding/editing data the group will also need Write permissions”.

Another solution: The problem could be that you are viewing the report and then you update it. There are some metadata which need to be rebound when you press the View Report button. This doesn’t rebound correctly. The solution is to navigate back to the folder containing the report and run it again.

Why are MBAM reports important?

MBAM reports provide critical information on the encryption status of devices, compliance with organizational policies, and recovery key storage. These reports help administrators ensure data security and compliance with regulatory requirements.

What permissions are required to view MBAM reports?

To view MBAM reports, users need to have the appropriate permissions assigned, through membership in specific security groups such as MBAM Report Users as discussed here “How to deploy MBAM for BitLocker Administration“.

I hope you found this blog post on “how to fix you are not allowed to view this folder on SSRS: MBAM reports cannot be accessed because it could not load folder contents” helpful. If you have any questions, please let me know in the comment session.

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Windows Server Tags:Bitlocker, BitLocker Recovery Keys, MBAM, MBAM Reports, Microsoft BitLocker Administration and Monitoring, Windows 10

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