Windows

How to Fix Audio Services Not Responding on Windows 10 and 11

Featured-image_Audioissue
Audio services not responding error

The Windows sound troubleshooter, which is usually run when you have problems with your sound devices, gives the error “Audio services not responding.” This error usually means that your sound device is in a state where it is not responding to your computer’s inputs or signals. Windows has many common problems, and some of them are easy to fix with one of the built-in troubleshooters. But these troubleshooters can’t always fix errors on their own. Instead, they have to explain the problem so you can figure out how to fix it. So, how do you fix the sound troubleshooter error that reads, “Audio Services Not Responding”? Here are other interesting articles you can read: How to Create a Restore Point in Windows 11, How to Upgrade Windows 11 Pro to Enterprise and vice Versa, Reset a crash system and perform system state restore of Active Directory using Windows Server backup utility, How to add Registry keys via DISM in Windows, and How to fix the issue of INACCESSIBLE BOOT DEVICE Your PC ran into a problem and needs to restart.

If you’ve run into this problem, you might not know how to fix it yourself. Working solutions to “Audio services not responding” on Windows are provided below.

What Is the Root Cause of the Audio Services Not Responding Error?

The most typical reason for this issue is a problem with your audio drivers. If your driver is old, broken, or not installed well, you may get errors like “audio services not responding” when you try to play audio. This problem has also been reported by Windows 10 users after installing a recent Windows Update.

Even though updates are meant to fix problems, it is normal for them to cause new ones. Fortunately, you have numerous options before making a dramatic choice, such as resetting or reinstalling Windows.

Method 1: Restart the Audio Services.

The first thing you should do is restart the audio services. Because this service regulates your computer’s sound, restarting it may resolve your problems.

On your keyboard, press the Windows + R keys together to bring up the Run utility. Type services.msc and press the OK button. This will open the Services window, which may take a few moments to completely load.

image1-1
Run utility

Right-click on the Windows Audio service and select Properties from the context menu.

image2-2
Windows Audio Services

Select Automatic as the Startup type. If the service isn’t already running, press the Start button. Click OK to apply the settings. You should be back at the services list.

image3-1
Windows Audio Properties

Repeat steps 2 through 3 for the Windows Audio Endpoint Builder service. Restart your computer after changing both services to automatic startup.

Method 2: Start the Required Audio Components

To fix the “Audio services not responding” problem, you may need to start up some extra system audio services. You, someone else, or an app may have recently turned off these services, causing problems on your device.

On your keyboard, press the Windows + R keys together to bring up the Run utility. Type services.msc and press the OK button. This will open the Services window, which may take a few moments to completely load.

image1-2
Run utility

For each of the services below, right-click on each of them and choose the Start option if they are not already running:

  • Remote Procedure Call (RPC)
  • Endpoint Mapper
  • DCOM Server Process Launcher
image-6
Remote Procedure Call (RPC)

1: Once all three services are active, right-click on them again and choose Properties. Check to see whether the Startup type is set to Automatic.

image7-2
Remote Procedure Call (RPC) Properties

2: Restart your computer to see if your audio problem is fixed.

Method 3. Use Commands to Add Local and Network Services

You can type different commands into the Command Prompt to try to fix the problem. With these commands, you’ll be adding network service and local service to the local Administrator group.

It should be noted that this approach requires an account with administrator privileges. Press the Windows + S keyboard shortcut to open the search bar. Type “command prompt.” When it appears in the results, choose “Run as Administrator.”

image5-1
Windows Search menu

Once the Command Prompt window is open, type and press Enter to run the following command:

net localgroup administrators networkservice /add
image8-1
Command Prompt

Run the following command after that:

net localgroup administrators localservice /add
image9-1
Command Prompt

I recommend that you restart your device and check to see if the sound problems still exist after you complete these steps. Don’t worry, there are still other steps you can try if you’re still getting the “Audio Services Not Responding” issue.

Method 4. Install the Default Sound Drivers

Users reported that merely installing the default sound drivers fixed the “Audio Services not Responding” problem.

For Windows 10 users, press the Windows + I key together to open Settings and select System, then click on Advanced system settings from the right-side menu.

For Windows 11 user, press the Windows + I key together to open Settings scroll down and click on About, and then select Advance system settings.

image10-1
Windows System About Settings

Select the Hardware tab and click the Device Installation Settings button.

image11
System Properties

A new window will pop up. Choose the option that reads “No (your device might not work as expected).” After that, click the Save Changes button.

image12
Device installation settings

Next, uninstall your existing audio driver(s). Press the Windows + S keyboard shortcut to open the search bar, type Device Manager and choose Run as Administrator.

image9-3
Windows Search Bar

Click the arrow symbol in front of the “Sound, video, and gaming controllers” section to expand it. This is where you’ll find all of your audio drivers. Right-click on your audio driver and select Uninstall device from the context menu.

image14
Device Manager

Check the box next to “Delete the driver software for this device” and then click Uninstall. This will delete the driver entirely.

image15
Uninstall Audio Device

After you’ve removed the device and driver, click the Scan for hardware changes button. The default sound drivers will be installed.

image16
Scan for hardware changes

I suggest unplugging any sound devices and restarting your computer. After reconnecting the devices, check to see whether the audio problems have been resolved.

Method 5. Install the Realtek or High-Definition Audio Device 

This error is caused in certain situations by the IDT High-Definition Audio Codec. If installing the default drivers doesn’t work, try installing the Realtek or High-Definition audio device instead.

Open the Device Manager and go to the “Sound, video, and gaming controllers” section. Right-click on the Realtek or High-Definition Audio device and choose Update Driver from the context menu.

image17
Update sound driver

In the dialog box, choose “Browse my computer for driver software” and then click the Let me choose from a list of available drivers on my computer option.

image19
Manual driver update

Click on let me pick from the list, and click on Next to continue

image18
Manual driver update

Look for and choose High-Definition Audio Device. Uncheck the Show compatible hardware option if it isn’t shown in the list. To continue, choose Next.

image20.1
Manual driver update

Once the installation is complete, restart your computer. If the problems persist, repeat the procedures but this time choose Realtek High-Definition Audio instead.

Method 6. Make use of a Restore Point

If you or your system made a restore point before the audio problems started, you can take your system back to that point. This may resolve the issue “Audio Services Are Not Responding.”

Press the Windows + R keyboard shortcut to open the Run utility. Type sysdm.cpl and press OK.

image21
Run utility

Navigate to the System Protection tab. Click on System Restore to launch the System Restore Wizard.

Image22
System Properties

On this page, click the Next button.

image23
System Restore

Now, select the name of the restore point you created and click Next.

image24
Select a restore point

Once you’ve decided on your settings, click the Finish button and wait for Windows to restore your machine.

Image25
System Restore

Check to see if you’re still having the same audio difficulties when the restoration procedure is finished. If the issue is still not fixed, it may be time to reinstall Windows.

Method 7: Reinstall your Windows

If none of the above solutions worked, the only way to fix your problem may be to reinstall or reset your Windows OS. You can reload the system without losing any personal data, depending on your preferences. Unfortunately, to give your device a fresh start, most of your programs and system settings will be wiped.

For full, step-by-step instructions on how to install Windows, see Fresh Start, Clean Install and PC Reset: How to perform a Fresh Start installation of Windows 10. For Windows 11 users, see How to Upgrade Windows 11 Pro to Enterprise and vice Versa.

Conclusion

I hope this helped you fix the “Audio Services Not Responding Error” problem. If you have any questions, feel free to leave them in the comment section below.

Subscribe
Notify of
guest

0 Comments
Inline Feedbacks
View all comments
0
Would love your thoughts, please comment.x
()
x