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Fix File Explorer thumbnails issue on Windows 11

Posted on 26/08/202314/08/2026 Matthew By Matthew No Comments on Fix File Explorer thumbnails issue on Windows 11
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Featured image - Thumbnails issue on Windows 11
Fix File Explorer thumbnails issue

Thumbnails play a significant role in providing users with a quick glimpse of the contents of files and folders in Windows 11. These image previews offer a convenient snapshot before accessing various documents, images, or videos. Despite being a useful feature within File Explorer, instances may arise where the database housing these thumbnail images becomes corrupted, leading to improper or missing thumbnail previews. In this article, we shall discuss how to Fix File Explorer thumbnails issue on Windows 11. Please see How to Fix System Tray Icons not showing in Taskbar on Windows 11, and How to Fix Taskbar Icons Missing on Windows 11.

Should you encounter such issues on your Windows 11 system, fret not. This guide elucidates the necessary steps to tackle thumbnail problems through three distinct methods: utilizing the Disk Cleanup legacy tool and leveraging the Command Prompt.

The forthcoming sections will address each method and elucidate the precise steps to rectify thumbnail-related glitches. Here are other related guides Fix Windows Task Scheduler Error 0x1, Fix 0x800f0831 Error when installing Windows update, and Fix Error 1069: Windows could not start the Veeam backup service on local computer.

Method 1: Enabling Thumbnails via File Explorer Settings

If your File Explorer seems bereft of thumbnails, it’s possible that the feature responsible for these previews is disabled. To enable thumbnails for File Explorer, follow these steps:

Press “Windows key + E” to open File Explorer. Click on the “three dots” button, known as the “See more” button, and select “Options.”

Open the file explorer option tab
Open the file explorer option tab

In the Folder Options window that appears, navigate to the “View” tab. Uncheck the “Always show icons, never thumbnails” option.

Uncheck always show icons, never thumbnails
Uncheck always show icons, never thumbnails

Confirm your changes by clicking “Apply” and then “OK.”

With these adjustments completed, File Explorer should regain the ability to display thumbnails for folders and compatible files.

Please see Uninstall Internet Explorer: Windows PC & Server Guide, How to use the Process Explorer from SysInternals Tools, and Process Explorer: Replace built-in Task Manager.

Method 2: Clearing Thumbnail Cache via Windows Settings

To address image preview discrepancies by clearing the thumbnail database cache, follow these instructions. Please see  Cache in Windows 11: Easy Steps to Clear them from Your System.

Press the “Windows key + I” to open Windows Settings. Click on “System” and then select “Storage” on the right side.

Click Storage to open storage usage
Click Storage to open storage usage

Select “Temporary files.”

Select temporary files
Select temporary files

Uncheck the current selections and check the “Thumbnails” item. Complete the process by clicking “Remove files.”

Remove thumbnails cache
Remove thumbnails cache

Subsequently, when you reopen File Explorer, you should see thumbnails for your files and folders.

Method 3: Rectifying Thumbnail Cache through Disk Cleanup

When thumbnail problems persist, using Disk Cleanup can be an effective solution. Please see  Cache in Windows 11: Easy Steps to Clear them from Your System.

Close File Explorer, then press the Windows key to open the Start menu. Search for “disk cleanup” and open the topmost result.

Open disk cleanup tool
Open disk cleanup tool

Uncheck any other selected items and then select the “Thumbnails” option.

Select thumbnails item to clear
Select thumbnails item to clear

Confirm your choices by clicking “OK” and then “Delete Files.”

Click Delete files to remove thumbnails cache
Click Delete files to remove thumbnails cache

Upon completing these steps, your Windows 11 file manager should once again showcase thumbnails, resolving the issue at hand.

Also, see Windows Disk Cleanup: Creating Shortcut & Perform Clean-up, and how to Change BitLocker Password in Windows.

Method 4: Repairing Thumbnail Cache via Command Prompt

For a comprehensive resolution using Command Prompt, adhere to these guidelines:

Type “command prompt” in the search box, select the Command Prompt app, and run it as an administrator.

Open Command Prompt
Open Command Prompt

Terminate the File Explorer services with this command:

taskkill /f /im explorer.exe
Close file explorer
Close file explorer

Clear Windows 11 thumbnail cache files using this command:

del /f /s /q /a %LocalAppData%\Microsoft\Windows\Explorer\thumbcache_*.db
Delete thumbnail cache
Delete thumbnail cache

Press “Ctrl + Shift + Esc” to open Task Manager. In the Processes tab, locate “Windows Explorer,” right-click it, and choose “Restart.”

Restart Windows explorer
Restart Windows explorer

This sequence of commands will recreate the thumbnail cache, ultimately resolving the thumbnail-related issues within File Explorer.

Conclusion on File Explorer thumbnails issue on Windows 11

Windows 11’s thumbnail feature enhances user experience, but occasional glitches can mar its functionality. By leveraging these methods—enabling thumbnails, utilizing Windows Settings, employing Disk Cleanup, and wielding Command Prompt—you can surmount these issues and restore seamless thumbnail previews within your system’s File Explorer.

I hope you found this article useful on how to Fix File Explorer thumbnails issue on Windows 11. Please let me know in the comment section if you have any questions.

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Windows Tags:Microsoft Windows, Windows 10, Windows 11, Windows Server 2016

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