Windows Server

We could not connect to the remote PC with error code 0x204 and make sure the PC is turned on and connected to the network – Part 1

Remote Desktop Protocol is a proprietary protocol developed by Microsoft which provides a user with a graphical interface to connect to another computer over a network connection. The user employs RDP client software for this purpose, while the other computer must run RDP server software. See the following guides for how to allow saved credentials for RDP connection and “we could not connect to the remote PC with error code 0x204 and make sure the PC is turned on and connected to the network – Part 2“.

The following error below was prompted when I moved my device to a different network.
– Before proceeding with the steps below, see if this simple solution works for you 😉 Depending on the error you are receiving, it is worth taking a look at this “What is Transit Failed, General Failure, Request timed out and Destination Host unreachable” and how to fix Remote Desktop Connection issues.

Scenario: Error code 0x204: We could not connect to the remote PC, make sure the PC is turned on and connected to the right network, and that the remote access is enabled on the PC. In order to be able to perform RDP on this new PC, ensure a new TCP/IP Address is assigned to the PC.

Note: The Remote Desktop Connection error 0x204 can be due to various reasons like driver issues, security permission, recently installed hardware, network-related issues, etc. But in this case, it is a network issue (i had the wrong TCP /IP Address entered on the PC). To resolve this issue, please follow the steps below.

For other topics on RDP, see the following hyperlinks below
– How to remove saved RDP credentials entries in Windows 10.
– How to remove entries histories from the Remote Desktop Connection
– How to prevent the saving of Remote Desktop Credentials in Windows.
– Remote Desktop can not find the computer FQDN and this might mean that FQDN does not belong to the specified network.
– How to disconnect a Remote Desktop User.

Solution: If this is a workstation, you may need to connect a monitor to it in order to have an interface to configure this device. But if this is not the case.
– Launch the control panel and
– Navigate “Open Network and Internet Setting”
– Click on properties in order to open the Ethernet Status as shown below.
– Enter a new TCP/IP Address on the PC as shown below.

Having entered the new TCP IP on the PC in the specified network, I was able to connect to perform the RDP Connection.

I hope you found this blog post helpful. If you have any questions, please let me know in the comment session.

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