Add additional CC400W Cameras to Synology Surveillance Station

In a world where smart surveillance is no longer a luxury but an expectation. The Synology CC400W steps up as a WiFi-enabled, AI-powered camera that aims to offer high resolution, flexible mounting, and intelligent detection without the mess of running cables. Therefor3, in this guide, we shall discuss how to Add additional CC400W Cameras to Synology Surveillance Station. Please, see the Review of the Synology CC400W Installation and Configuration, and A Review of Stellar Repair for Outlook.

The key features of the Synology CC400W include 4 MP QHD resolution, a 125° wide-angle lens, dual-band Wi-Fi connectivity, infrared night vision up to 10 m, and AI-powered functions such as person and vehicle detection, intrusion alerts, and auto-tracking. Its privacy and security features include HTTPS and SRTP encryption, signed firmware, IP and block-list filtering. This includes a configurable privacy masks to protect sensitive areas from being recorded.

Lastly, before we jump into how to add CC400W cameras to your surveillance station. We will discuss a little on the limitations below.

Synology CC400W include the need for a Synology DVA system to enable advanced analytics like facial or license plate recognition, potential dependence on Wi-Fi stability for consistent streaming, and limited local storage capacity of up to 256 GB on microSD cards (to avoid uninterrupted recording in an unstable or poor network conditions).

Edge recording on the Synology CC400W provides the opportunity to store video footage directly onto its internal storage (microSD card), even when the network or NAS connection is temporarily unavailable.

Also, see How to disable Camera Access in Windows, and how to Fix we could not find a camera compatible with Windows Hello Face.

Add cameras to Synology Surveillance Station

When the cameras are mounted and connected to power. Synology Surveillance Station will automatically detect them thanks to the seamless native integration. Thereby, allowing you to start live viewing and recording without any complex setup

Open Surveillance Station from the main menu. Launch the IP Camera application. Surveillance Station will automatically detect Synology cameras like the CC400W on the network. Click on Add Now.

On the IP Camera wizard, let us initialize the Cameras once after the other. I will select the first and click on Initialize.

As you can see, the first camera initialized correctly. Let us do the same for the second.

Both completed successfully. Proceed by clicking on Next.

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Apply Settings (Configuration)

Since I already have some cameras setup previously, I will select coy settings and click on next. Else, you can choose any of the settings for quick setup or complete setup as you wish.

On the summary page. Click on done as the settings will be copied.

Shortly, the cameras will attempt activating as shown below

You can see the status of both cameras as disconnected.

Note: After setup, when the disconnected status is prompted. This is because the camera is disconnected from the Power source. Ensure it is plugged in correctly. Another thing to look at for is to ensure the firmware are correctly updated.

Since we have copied the settings over, we do not have to manually download and apply the firmware updates. This will be done automatically.

Note: During a new setup of CC400W camara, if the firmware updates are not correctly applied. the CC400W cameara will not be useable and will appear to be in a disconnected state.

As you can see below, the updates completed successfully. All cameras are in the Normal status as shown below.

I will recommend auto update of frimware. Keeping your Surveillance Station up to date ensures your video management system (VMS) always runs the latest version with the newest features, security enhancements, and bug fixes, reducing the risk of software vulnerabilities and compatibility issue. This ensures you maintain system reliability and minimise manual maintenance.

Please, see how to Update Veeam Backup for Proxmox Plugin to support PVE 9.0, and Logon Failure: User has not been granted the requested logon type. Also, see how to update Proxmox VE 9.0 now Supported by Veeam.

Modify Synology CC400W Settings

Depending on how you mounted the camera, you might have to manually rotate the view as shown below. Other settings can be performed this way.

I hope you found this article very useful on how to add additional CC400W Cameras to Synology Surveillance Station. Feel free to leave a comment below.